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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashleigh B

October 16, 2025

5  out of  5
rating by Ashleigh B
"Rose and her team have been absolutely life-saving. They are the very definition of what customer service should be these days They treat you like you’ve been their customer forever. Always go over and beyond to take care of every need. I rate this place 10 out of 10 Absolutely the best in town!"
We responded:
"Ashleigh, wow—thank you so much for the amazing review! I am thrilled to hear that Rose and the team made such a strong impression. Providing top-notch service and making every customer feel valued is exactly what we aim for. We truly appreciate your support!"
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Trenda Scott

October 1, 2025

5  out of  5
rating by Trenda Scott
"Autumn is/was a great help. She answered all my questions and got me all set up."
We responded:
"Trenda, thank you for the great review! I am so happy Autumn was so helpful and able to answer all of your questions!"
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maurice williams

September 30, 2025

5  out of  5
rating by maurice williams
"G’s very professional and great"
We responded:
"Maurice, thank you for the great review!"
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Cody Fabela

September 30, 2025

5  out of  5
rating by Cody Fabela
"Autumn had been awesome. Really has helped us with our car insurance and getting insurance for our first home we just closed on. Wouldn’t want anyone else in our corner. She goes above and beyond!"
We responded:
"Cody, thank you so much for the kind words! I am thrilled to hear that Autumn has been such a great support during such an exciting time. She truly cares about going above and beyond for our customers. We’re lucky to have her on our team — and even luckier to have you with us!"
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Hunter Oil Corporation “Newt Maybus”

September 30, 2025

5  out of  5
rating by Hunter Oil Corporation “Newt Maybus”
"So I was put in touch with Autumn Daniel through a trusted friend. It had been a while since I’d shopped around for insurance. Well let me tell ya, Autumn got it done for me! She’s not a gecko but she literally saved me thousands on car insurance with the same coverage. Home insurance was a few hundred less as well! Very pleased at the outcome! Autumn is professional and a delight to deal with!"
We responded:
"Thank you for the fantastic review! I am so glad Autumn was able to help you save while keeping the coverage you need. Her professionalism and dedication truly make a difference, and we’re thrilled to hear you had such a great experience. We appreciate your trust and are happy to have you with us!"
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kelli bentley

September 30, 2025

5  out of  5
rating by kelli bentley
"Autumn was so easy to work with. She has all my family’s business. Great prices. Highly recommend!"
We responded:
"Kelli, thank you for the wonderful review! I am so happy Autumn was so helpful!"
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mannyg100

September 30, 2025

5  out of  5
rating by mannyg100
"Cesar did a great job. Very knowledgeable in his craft."
We responded:
"Manny, thank you for the great review! I am happy Cesar was so helpful! "
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Skye Cobb

September 30, 2025

5  out of  5
rating by Skye Cobb
"Shelby, was great to work with. Very informative would recommend."
We responded:
"Skye, thank you for the great review! I am so happy Shelby was so great to work with!"
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Porsche Coleman

September 30, 2025

5  out of  5
rating by Porsche Coleman
"Geo the best"
We responded:
"Thank you for the great review Porsche! I am happy Gio was so helpful!"
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Jake Lambert

September 30, 2025

5  out of  5
rating by Jake Lambert
"Shelby was super helpful and very easy to work with. Would definitely recommend giving her a call!!"
We responded:
"Jake, thank you for the wonderful feedback! I am thrilled Shelby was so helpful! Thank you for the recommendation!"
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Luis Garza

September 30, 2025

5  out of  5
rating by Luis Garza
"Gio did a good job 💪🏽"
We responded:
"Luis, thank you for the great review!"
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Autumn Andrus

September 30, 2025

5  out of  5
rating by Autumn Andrus
"Shelby is amazing!!! She is kind, helpful, and very easy to work with!"
We responded:
"Autumn, thank you for the kind feedback! I am happy to hear that Shelby was so helpful and easy to work with!"
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dylan andrus

September 30, 2025

5  out of  5
rating by dylan andrus
"Shelby is great, easy to work with, and always takes great care of her customers!"
We responded:
"Dylan, thank you for the awesome review! I am thrilled to hear that Shelby was such a pleasure to work with!"
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Trevor Andrus

September 29, 2025

5  out of  5
rating by Trevor Andrus
"Shelby provides great service and is a great person to work with. Would definitely recommend to others."
We responded:
"Trevor, thank you for the great feedback! I am happy Shelby was such a joy to work with and appreciate your recommendation!"
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John Clark

September 29, 2025

5  out of  5
rating by John Clark
"Emily was very helpful in researching rates for us."
We responded:
"John, thank you for the wonderful review! I am glad Emily was so helpful in researching rates for you! We are always here when you need us!"
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marie duello

September 28, 2025

5  out of  5
rating by marie duello
"Geo is awesome let him help you to get your insurance needs"
We responded:
"Marie, thank you for the great review! I am happy Geo was so helpful!"
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deborah stephens

September 25, 2025

5  out of  5
rating by deborah stephens
"I had some random insurance questions that needed to be answered - I thought I would need to wait for a call back, but Emily was able to answer my questions on the spot! She was thorough and followed up with me to see if there were any other ways she could assist. I was impressed!"
We responded:
"Deborah, thank you for the great feedback! I am glad Emily was able to help you right away and provide the support you needed. We appreciate your kind words!"
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ruben rivera

September 22, 2025

5  out of  5
rating by ruben rivera
"Bre has done an exceptional job with my claim. I had an issue with a claim and Bre stayed on the phone going over details, examples, and made sure all my questions were answered before hanging up. I was really impressed by her professionalism and attention to ensure my questions were answered!!"
We responded:
"Ruben, thank you for the kind words! I am thrilled to hear Bre provided such thorough and professional support. We truly appreciate your feedback and are glad she could assist you so well!"
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Tanner V

September 22, 2025

5  out of  5
rating by Tanner V
"I called in with questions about my bill and Rose was very helpful."
We responded:
"Tanner, thank you for the wonderful review! I am so happy Rose was so helpful!"
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Kwon

September 16, 2025

5  out of  5
rating by Kwon
"Best hail experience ever. The daughter’s vehicle was totaled due tot the storm a couple of weeks ago,and we had the whole team at Merritt take care of us. Thanks again Caesar,Latrice,Von,Valorie,and Bri. We wouldn’t want to be with any other insurance company!!!"
We responded:
"Kwon, thank you so much for the kind words! I am so glad our team—Caesar, Latrice, Von, Valorie, and Bri—could support you through the hail claim and make a tough situation easier. We truly appreciate your trust and are grateful to have you as part of the Merritt family!"
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Brian Briscoe

September 10, 2025

5  out of  5
rating by Brian Briscoe
"Bre did a great job helping us with our insurance needs"
We responded:
"Brian, thank you for the great review! I am happy Bre was so helpful!"
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Lisa Dillman

September 10, 2025

5  out of  5
rating by Lisa Dillman
"Great service. Bre has been very prompt, efficient, & pleasant in taking care of my insurance needs!"
We responded:
"Lisa, thank you for the awesome review! I am thrilled Bre was so helpful with your insurance. We appreciate your feedback!"
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Bria Hughes

September 10, 2025

5  out of  5
rating by Bria Hughes
"A huge shout out to Bre for helping us with our claim!!"
We responded:
"Bria, thank you for the great review! I am happy Bre was so helpful with your claim!"
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Chassidy Scasta

September 10, 2025

5  out of  5
rating by Chassidy Scasta
"Employees super friendly and loved working with someone local!!"
We responded:
"Chassidy, thank you for the great review! We are always here when you need us! "
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April Collins

September 5, 2025

5  out of  5
rating by April Collins
"Lucas help me with a wonderful rate on my car insurance. I definitely recommend giving him a call for all you're insurance needs."
We responded:
"April, thank you for the wonderful review! I am so happy Lucas was so helpful with all of your insurance needs!"