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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeAnne

March 4, 2025

5  out of  5
rating by LeAnne
"Started with State Farm 3-1-25. Autumn has been friendly and knowledgeable. She listens, and answers all my concerns. She went above and beyond to make sure I have not only what I need, but also what I feel comfortable with. Thank you !"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Autumn has provided you with friendly, knowledgeable service and went above and beyond to address your concerns. We truly appreciate your trust in us, and we're here to ensure you continue to feel comfortable with your coverage."
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Mandie De Leon

March 4, 2025

5  out of  5
rating by Mandie De Leon
"Lucas was a great help! Got in and out with a better insurance rate!"
We responded:
"hank you for your great review! We’re so glad to hear that Lucas was able to help you quickly and secure a better insurance rate. If you ever need anything else, don’t hesitate to reach out. "
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BHOLEBABA LLC

March 1, 2025

5  out of  5
rating by BHOLEBABA LLC
"Joevanny was a tremendous help and I was able to get a really good deal on my policy. Thank you Merritt Vaughn State Farm."
We responded:
"Thank you for the wonderful review! We're so glad to hear that we were able to assist you and help you secure a great deal on your policy. We truly appreciate your feedback and are here to help whenever you need us. Thanks again for choosing Merritt Vaughn State Farm!"
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Max

March 1, 2025

5  out of  5
rating by Max
"Gio and the team have done an exceptional job for us with our Home and Auto. Highly recommend this company! Max"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gio and the team have provided you with exceptional service for your home and auto insurance."
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Carlos Bell

March 1, 2025

5  out of  5
rating by Carlos Bell
"Great customer service and wonderful staff"
We responded:
"Thank you Carlos!"
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Taryn Hicks

February 28, 2025

5  out of  5
rating by Taryn Hicks
"Audrey and her team were amazing. I contacted her that morning for quotes and she had everything ready for me that afternoon."
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Audrey and her team were able to provide you with quick and efficient service. We truly appreciate your feedback and are always here to assist you with any of your insurance needs. Thanks again!"
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Thomas Brown

February 28, 2025

5  out of  5
rating by Thomas Brown
"I'm a new customer and the service I got from Autumn and staff was friendly and professional."
We responded:
"Thank you for your kind review! We're so glad to hear that Autumn and the team provided you with friendly and professional service. We’re excited to have you as a new customer and are here to assist with any of your insurance needs. "
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Brandon Crist

February 27, 2025

5  out of  5
rating by Brandon Crist
"Lucas was able to get better coverage at a better price. If yo are looking to switch, give them a call!"
We responded:
"Thank you for the great review! We’re so glad to hear that Lucas was able to help you find better coverage at a better price. We truly appreciate your recommendation and are here to assist if you ever need anything else. Thanks again for choosing us!"
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matthewgonzales18

February 27, 2025

5  out of  5
rating by matthewgonzales18
"Autumn is the best! I was over paying big time for my auto insurance. She was able to get me more coverage and more amenities aannnnddd renters insurance as well. On top of that, I pay almost $150 less than what I use to for state mandated coverage with some other crappy insurance. Either way, call Autumn with State Farm for all your insurance needs. She’ll hooook it up!! Thanks Autumn!!!"
We responded:
"etter coverage, more amenities, and save you money. It's great to know that you're happy with the service and the savings! We truly appreciate your review, and Autumn is always here for any of your future insurance needs. Thanks again for choosing State Farm!"
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Ethan Glubber

February 27, 2025

5  out of  5
rating by Ethan Glubber
"Emily is AMAZING! She is always willing to help answer any questions!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Emily has been such a great help and always willing to assist with any questions. We truly appreciate your feedback and are here to help with anything you need. Thanks again!"
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John Diamond

February 27, 2025

5  out of  5
rating by John Diamond
"I will recommend Autum to everyone I know! She made the transaction so easy and stress free! The best part is that she saved me a ton of money! No need to look anywhere else! Thanks Autum!!"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Autumn made the process easy and stress-free while saving you money. Your recommendation means a lot to us, and we’re so happy to have been able to help."
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Tom Tiffany

February 27, 2025

5  out of  5
rating by Tom Tiffany
"I recently rebid our homeowner’s and auto insurance policies to a large number of providers. Autumn and State Farm won. I picked Autumn’s agency off of a website and was delighted with the customer service I received."
We responded:
"Thank you so much for your great review! We're thrilled to hear that Autumn and State Farm stood out during your search for homeowners and auto insurance. We’re so glad you had a positive experience with our customer service, and we truly appreciate your feedback."
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JACOB CORDOVA

February 27, 2025

5  out of  5
rating by JACOB CORDOVA
"Lucas Cordova is great! He helped me knock down my insurance price in half of what I was paying before. Lucas is very professional and he does what he can to help his clients."
We responded:
"Thank you for the fantastic review! We’re thrilled to hear that Lucas was able to help you save significantly on your insurance. His professionalism and dedication to helping clients truly make a difference."
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Shawn Nelson

February 27, 2025

5  out of  5
rating by Shawn Nelson
"Autumn made the process very simple and smooth to change insurance. Very laid back and easy going. If you're looking for new insurance give her a call!!"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Autumn made the process simple and smooth for you. Her laid-back and easygoing approach really helps make things stress-free. If you ever need anything else, don’t hesitate to reach out. Thanks again for recommending her!"
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Grant Field

February 27, 2025

5  out of  5
rating by Grant Field
"Autumn is absolutely amazing! She goes above and beyond to provide top-notch customer service and always makes sure everything is taken care of with a smile. She’s knowledgeable, friendly, and genuinely cares about her clients. Every interaction with her is a breeze, and she makes insurance feel easy. If you need help with anything at Merritt Vaughn - State Farm, she’s the one to go to! Highly recommend!"
We responded:
"Thank you so much for the amazing review! We're thrilled to hear that Autumn provided top-notch customer service and made everything so easy for you. Her dedication, knowledge, and friendly approach truly make a difference, and we’re lucky to have her on the team. "
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Chris Gilmore

February 26, 2025

5  out of  5
rating by Chris Gilmore
"Lucas has gone above and beyond to help to save me some money for insurance. Great to talk with and explain."
We responded:
"Thank you for the great review! We’re so glad to hear that Lucas was able to help you save money on your insurance while providing clear and helpful explanations."
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Josephine Saucedo

February 25, 2025

5  out of  5
rating by Josephine Saucedo
"Great customer experience, Thank you for your help ,we appreciate your help with all my questions and ready for this new journey with state farm. Thank you Lucas !!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you had a great experience and that we could assist with all your questions. We’re excited to be part of your journey with State Farm, and we’re here to help anytime you need us. "
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Adam Soto

February 19, 2025

5  out of  5
rating by Adam Soto
"This is for Lucas Cordova. Lucas is a very good friend and a good insurance agent. When he was with another agency he would answer my questions and if he didn't know the answer Lucas would research and get the correct answer. I switched to state farm recently. If have you have any home, auto, or life insurance needs. Call Lucas he will get you taken care of. Thank you Lucas"
We responded:
"Thank you for your kind words and for trusting Lucas with your insurance needs! It’s great to hear that his dedication and knowledge have made such a positive impact. He truly goes the extra mile to ensure his clients have the right coverage and the right answers."
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Patrick Pylant

February 19, 2025

5  out of  5
rating by Patrick Pylant
"Lucas Cordova is awesome! He's always up front and does everything in his power to help his clients out. I definitely would recommend him to anyone looking for all your insurance needs."
We responded:
"Thank you for your amazing feedback! We’re so glad to hear that Lucas has been up front and helpful in meeting your insurance needs. He truly goes above and beyond for his clients, and we appreciate you recommending him."
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Allison Hubbard

February 1, 2025

5  out of  5
rating by Allison Hubbard
"Emily was amazing! Highly recommend!"
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Tristan Mouw

February 1, 2025

5  out of  5
rating by Tristan Mouw
"Emily was so amazing!!"
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Cheyenne Hubbard

January 31, 2025

5  out of  5
rating by Cheyenne Hubbard
"Emily is amazing"
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Beamer Molly Elizabeth Abbie

January 31, 2025

5  out of  5
rating by Beamer Molly Elizabeth Abbie
"Jordan is amazing, she is very detailed and thorough!! She has provided the best customer service in Amarillo!!!"
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Amanda Priest

January 31, 2025

5  out of  5
rating by Amanda Priest
"Thanks Jordan!! You’re the best!!"
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Tay

January 31, 2025

5  out of  5
rating by Tay
"Emily is fantastic!!"