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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Estefana Garcia

Estefana Garcia

July 17, 2025

5  out of  5
rating by Estefana Garcia
"BJ is a very nice person in so glad he was able to help me with my insurance needs 💜"
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Georgeanna Mayhall

July 16, 2025

5  out of  5
rating by Georgeanna Mayhall
"Bre was just about the nicest insurance staff I have ever encountered. She was VERY friendly and VERY personable. Will be recommending Merritt Vaughn and Bre often. Bre was also very thorough and we discovered that our previous insurance company was not covering us correctly."
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Mekayla Wynne

July 11, 2025

5  out of  5
rating by Mekayla Wynne
"I heard about buddy from my sister and inquired about insurance quotes for my business and vehicles buddy Mcclenan was very helpful and helped me look at all my options highly recommend giving him a call!!"
We responded:
"Mekayla, thank you for the great review! I am so happy Buddy was so helpful about your business and auto insurance. "
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Heather Mcclenan

July 11, 2025

5  out of  5
rating by Heather Mcclenan
"Buddy Mcclenan explained to me in detail my life insurance policy he did a great job and was very informative!!!"
We responded:
"Heather, thank you for the great review! I am so happy Buddy was so happy with your life insurance."
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Austin Deering

July 11, 2025

5  out of  5
rating by Austin Deering
"Bre is an amazing human being! She made sure that our new policy we received was not just good, but robust to cover all of our vehicles and our health. We greatly appreciate her dedication, knowledge, and her genuine care for her customers. Thank you for providing such great service!"
We responded:
"Austin, thank you for the wonderful review! I am thrilled to hear that Bre was so helpful with our new policies for auto and health. We are always here when you need us! "
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Katherine Boehs

July 11, 2025

5  out of  5
rating by Katherine Boehs
"Buddy and the staff did an amazing job saving me nearly half of what I had been paying!"
We responded:
"Katherine, thank you for the great review! I am so happy Buddy and my team were so helpful. "
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Stephen Salter

July 1, 2025

5  out of  5
rating by Stephen Salter
"Very friendly and professional, saved me a lot of $$$!"
We responded:
"Stephen, thank you for the awesome feedback. I am glad we were able to help! "
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Hannah Sierra Clark

July 1, 2025

5  out of  5
rating by Hannah Sierra Clark
"Audrey is great! Glad we found her! She made everything quick and easy!"
We responded:
"Hannah, thank you for the glowing review. I am happy to hear that Audrey was so helpful! "
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Tristen Stephenson

July 1, 2025

5  out of  5
rating by Tristen Stephenson
"Audrey Johnson at Merritt R. Vaughn – State Farm was amazing to work with! She made everything super easy and helped me find the perfect policy at a great price. Super friendly and helpful the whole way through—highly recommend!"
We responded:
"Tristen, thank you for the positive review! I am happy to hear that Audrey was so helpful with your policy. We are always here when you need us! "
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Chase Steelman

July 1, 2025

5  out of  5
rating by Chase Steelman
"I’ve worked with Audrey Johnson on my insurance policies since 2019 on all of my vehicles and toys. Extremely professional, communication is on point and extremely respectful. Me and my family absolutely love them!! 10/10 recommend Audrey and Merritt Vaughn for all your insurance needs!!"
We responded:
"Chase, thank you for the great review! I am so happy Audrey is always so helpful with your policies and truly appreciate your loyalty to her and my office! "
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Casey White

June 30, 2025

5  out of  5
rating by Casey White
"Audrey saved me almost $400 a month in car insurance and $2000 a year in homeowners insurance and I have great coverage! I’ve been sending her information to everyone I know!"
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Jody Holland

June 30, 2025

5  out of  5
rating by Jody Holland
"Great service and very quick with answers! Emily did an amazing job for us!"
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Jennnifer Keele

June 29, 2025

5  out of  5
rating by Jennnifer Keele
"Autumn has been great to work with! Moving can be a hassle, and she understood me needing to wait to get settled before looking at renters insurance, and then got me a great deal! Looking forward to working with her some more in the future."
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Melissa Cochran

June 28, 2025

5  out of  5
rating by Melissa Cochran
"Autumn is awesome!!"
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Michael McEntire

June 28, 2025

5  out of  5
rating by Michael McEntire
"Emily was very helpful answering all my questions and getting my new policy set up!"
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Kerri Walker

June 28, 2025

5  out of  5
rating by Kerri Walker
"We had such a great experience with Autumn! She was easy to talk to and answered every question I had via text and QUICK! I’ve never had a business that responded so quickly to every text I sent. She got me multiple different quotes and even would check to see if my new car had come yet. She had great punctuation and communication. I 100% got my insurance here because Autumn!"
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Kevin Rawls

June 27, 2025

5  out of  5
rating by Kevin Rawls
"Me and my wife just moved to Texas, we have been with State Farm for 30+ years we were greeted by Autumn upon arriving at their office, she was very professional and went to her office as soon as I sat down I noticed she had several pictures of cars on display I knew we would hit it off as I have a few restored muscle cars myself, she helped us get the house we were buying added to our policy and as soon as we get settled we will work with her on getting our vehicles transferred top notch. Thanks to Autumn for all she helped us with"
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Karen Brown

June 27, 2025

5  out of  5
rating by Karen Brown
"Autumn came through for an older lady trying to navigate places I have never been before!"
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Vanessa Larson

June 27, 2025

5  out of  5
rating by Vanessa Larson
"Autumn is 100% the most personable agent I have ever worked with. 10/10 wish I could give 6 stars"
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Cathy Gonzales

June 27, 2025

5  out of  5
rating by Cathy Gonzales
"My family and I are very pleased with working with Audrey. She is the only agent I spoke with from going over a home quote to bundling our home and auto. As for the other competitors, I spoke with multiple people within the company and that was a no go for me. Audrey is very passionate in her career and gives the best customer service. The patience and understanding she has for her clients is something you hardly see nowadays. I gave her a 5 star because she truly has earned it. She has made our homebuying process so easy and made sure to go over everything thoroughly. We greatly appreciate her!"
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pizzarocket

June 27, 2025

5  out of  5
rating by pizzarocket
"Bre was very helpful, patient, and helped me save money on my home and auto policies"
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Jeff Drumm

June 27, 2025

5  out of  5
rating by Jeff Drumm
"Breanne was very helpful through the process to get me signed up for my insurance needs and help me save money on my policies. Definitely will recommend in the future."
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Amber Holland

June 23, 2025

5  out of  5
rating by Amber Holland
"Emily Beckner did a wonderful job getting us lower rates with better coverage on our home and auto! She made it easy for us and worked hard to make sure we were comfortable with everything! She definitely went above and beyond to get us what we needed without the stress of cost! She answered all of our questions and made sure we were happy customers!"
We responded:
"Amber, thank you for the great review! I am so happy Emily was so helpful with your auto and home insurance! "
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Meg Jpeg

June 20, 2025

5  out of  5
rating by Meg Jpeg
"Emily was amazing!"
We responded:
"Meg, thank you for the positive review!"
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Britlyn Strauss

June 5, 2025

5  out of  5
rating by Britlyn Strauss
"Autumn is incredible! 10/10 recommend her, she made the process of switching our home/auto insurance so easy and painless."
We responded:
"Britlyn, thank you for the great review! I am so happy to hear that Autumn was so helpful with your home and auto insurance. "