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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grace

September 4, 2025

5  out of  5
rating by Grace
"I absolutely give Lucas five stars! He was fantastic at helping me find a great bundle for my home and car insurance. He really took the time to understand exactly what I needed and went the extra mile to get the best policy for me. I truly appreciate his dedication and hard work! If you're on the lookout for insurance solutions, I highly recommend reaching out to him!"
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Veronica Acosta

September 3, 2025

5  out of  5
rating by Veronica Acosta
"Lucas was very helpful with getting us into some good insurance ."
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Renae Holland

August 30, 2025

5  out of  5
rating by Renae Holland
"Emily Beckner was wonderful to work with and did a great job getting us insurance at the best deal!"
We responded:
"Renae, thank you for the wonderful review! I am so happy Emily was able to get you the coverage you need at a rate that best fits your budget!"
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Kristina Hanson

August 29, 2025

5  out of  5
rating by Kristina Hanson
"Fantastic crew. Buddy was amazing and quoted is on our home, auto, and RV insurance. SF was able to get us a great rate that got us to switch quickly from AAA after over 20 years. If you're ready to save on insurance call Buddy at Merritt Vaughn, he will get you set up!"
We responded:
"Kristina, thank you for the awesome review! I am so glad Buddy could help you save and make the switch easy after all those years. We appreciate your recommendation—Buddy’s always ready to help!"
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JIM Bruton

August 29, 2025

5  out of  5
rating by JIM Bruton
"Lucas is the best man to go to for all your insurance needs."
We responded:
"Jim, thank you for the great review! I am happy Lucas was so helpful with your insurance. We are always here when you need us! "
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Melo De La Cruz

August 29, 2025

5  out of  5
rating by Melo De La Cruz
"Autumn with Merrit Vaughn is amazing! I was a bit nervous moving on from my previous insurer just because I had been with them since my first vehicle. When I spoke with Autumn for the first time she didn't seem pushy or in a rush. She helped me get both of my vehicles covered and beat my previous insurers premiums. I highly recommended her services, she was friendly and answered all 100 of my questions with certainty."
We responded:
"Melo, thank you so much for your thoughtful review! I completely understand how nerve-wracking it can be to switch insurers after such a long time, and I am glad Autumn was able to make the process comfortable and stress-free for you. Her patience and dedication to answering all your questions and finding the best coverage at a better rate really sets her apart. We’re happy to hear you’re feeling confident with your new coverage, and we appreciate your high recommendation!"
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George Rasco

August 28, 2025

5  out of  5
rating by George Rasco
"Thanks Autumn for all your help. We really appreciate your prompt attention to our needs.!"
We responded:
"George, thank you for the great review! I am thrilled Autumn was so helpful!"
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James Vaughn

August 28, 2025

5  out of  5
rating by James Vaughn
"Autumn is the most helpful, kind, and understanding person! She has helped me so much with everything that I’ve needed through State Farm! Anytime I need anything she is there to guide me in the right direction and does so in a very professional fashion! Would highly recommend her!"
We responded:
"James, thank you for the wonderful review! I am so glad Autumn has been helpful and professional every step of the way. Your recommendation means a lot to us!"
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Chris Stevens

August 28, 2025

5  out of  5
rating by Chris Stevens
"I've been working with Autumn on obtaining homeowners and vehicle insurance and she's been an absolute pleasure to work with."
We responded:
"Chris, thank you for the great feedback! I am happy Autumn was so helpful with your home and auto insurance!"
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Camille Cargill

August 28, 2025

5  out of  5
rating by Camille Cargill
"Autumn, did a great job for me! She was very helpful and efficient!"
We responded:
"Camille, thank you for the awesome review! I am happy to hear that Autumn was so helpful!"
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Katie Daniel

August 28, 2025

5  out of  5
rating by Katie Daniel
"Cesar did great!"
We responded:
"Katie, thank you for the great review! I am happy Cesar was so helpful!"
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Jade Price

August 28, 2025

5  out of  5
rating by Jade Price
"Cesar took the time to thoroughly explain my coverages, which I previously had no understanding of. I was shocked to learn how risky it was to only have the state minimum coverage. Thanks to him, I not only gained peace of mind but also saved a significant amount on my insurance."
We responded:
"Jade, thank you for sharing your experience! I am glad Cesar could help clarify your coverage and find you a rate that better fits your budget providing you peace of mind. We appreciate your trust!"
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Haley Danley

August 25, 2025

5  out of  5
rating by Haley Danley
"Shelby went above and beyond helping me this past weekend. I called freaking out about a bill that wasn’t showing and she not only calmed my nerves, but also sent me the copies of everything without me requesting them. It was a huge relief to know I was taken care of and that she cared enough to go the extra step to ease my anxiety!!"
We responded:
"Haley, thank you for sharing this! I am so glad Shelby was able to go above and beyond to give you peace of mind. We appreciate your kind words!"
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a m

August 13, 2025

5  out of  5
rating by a m
"Always so quick to help and explain anything I need regarding NY policy or bills. Makes me feel like my agent truly cares and values my time!"
We responded:
"thank you for the wonderful review! I am so happy we were able to help! "
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Annateresa Santa Maria

August 13, 2025

5  out of  5
rating by Annateresa Santa Maria
"Great customer care service and support!"
We responded:
"Annateresa, thank you for the great review! "
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Jazzale Estrada

August 3, 2025

5  out of  5
rating by Jazzale Estrada
"Lucas is an amazing agent! He answers all your questions, takes the time to help with everything you need, and makes the whole process easy and stress-free. Highly recommend!"
We responded:
"Jazzale, thank you for the wonderful review! I am so happy Lucas was so helpful and able to answer all of your questions!"
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Anthony Bichard

August 1, 2025

5  out of  5
rating by Anthony Bichard
"Autumn with Merritt is highly recommended. From the first phone call to get a quote, their team was incredibly helpful and responsive. They took the time to understand specific needs and found the perfect coverage my car, at a surprisingly affordable rate. The true test of any insurance company is when you need to file a claim, and they excelled in this area. When my car was involved in a wreck last Saturday, they provided clear instructions and regular updates throughout the process. Autumn is recommended to anyone looking for an insurance provider that genuinely cares about her customers and delivers exceptional service every step of the way."
We responded:
"Wow, thank you for the amazing review! I am so glad Autumn and the team could help find the perfect coverage and guide you through the claim with ease. It means a lot to know our service made a difference, and we really appreciate your recommendation!"
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Gabriel Mattson

August 1, 2025

5  out of  5
rating by Gabriel Mattson
"Jordan M is one of the most patient, and kind people anyone could have the pleasure of working with!"
We responded:
"Gabriel, thank you so much for your kind words! I am thrilled to hear that Jordan’s patience and kindness made such a positive impact. We’re lucky to have her on our team, and your feedback truly means a lot!"
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Marcos Tobar

August 1, 2025

5  out of  5
rating by Marcos Tobar
"Autumn took good care of us very friendly and quick to answer your questions she will work as hard as she can to get you the best price to fit your needs"
We responded:
"Marcos thank you for your wonderful feedback! I am so glad Autumn was able to take great care of you, answer your questions quickly, and work hard to find the best price for your needs. Your kind words mean a lot to us!"
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Jacquel Gonzales

August 1, 2025

5  out of  5
rating by Jacquel Gonzales
"Thanks Lucas for taking the time, and always thinking about the customer! Great person to work with! Will highly recommend to others!"
We responded:
"Jacquel, thank you for the awesome review! I am happy to hear that Lucas was such a pleasure to work with! "
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Leonard Carrasco

July 31, 2025

5  out of  5
rating by Leonard Carrasco
"Lucas Cordova, very informative."
We responded:
"Leonard, thank you for the great review! "
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JoAnna Tijerina

July 31, 2025

5  out of  5
rating by JoAnna Tijerina
"Lucas Cordova is my agent he's great and friendly and answered all my insurance questions."
We responded:
"JoAnna, thank you for the kind review! I am happy Lucas was so helpful with your insurance! "
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Michelle Gonzalez

July 31, 2025

5  out of  5
rating by Michelle Gonzalez
"LUCAS CORDOVA!! Best agent out there!!"
We responded:
"Michelle, thank you for the great review! I am happy Lucas was so helpful! "
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pizzarocket

July 31, 2025

5  out of  5
rating by pizzarocket
"Bre was very helpful, patient, and helped me save money on my home and auto policies. Highly recommend Bre if you're in the market for a new agent or policies."
We responded:
"Thank you for the wonderful review! I am so happy Bre was able to help with your home and auto policies! "
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Aubrey Brice

July 31, 2025

5  out of  5
rating by Aubrey Brice
"Bre is awesome! She got us set up with new homeowners insurance along with our car insurance and a few other things. She's super helpful, fast, efficient, and kind. So glad she's our agent! I highly recommend asking for Bre is you're looking for a new insurance agent."
We responded:
"Aubrey, thank you so much for your kind words! I am thrilled to hear that Bre could help set you up with your homeowners, car, and other insurance needs. She takes pride in being helpful, efficient, and kind, and we’re so glad you feel well taken care of. Your recommendation means a lot!"